Atribuya Blog
Practical ideas on Google reviews, sales teams and local reputation, written from what we see working with our customers.
Respond to every review, fast and without sounding like a robot: the four-principle method plus templates for every situation, from the terse positive to the unfair negative.
Alejandro Castillo
Google removes reviews without telling you: no email, no notification. The most common reasons your customers' reviews never appear, a six-step diagnosis and how to recover your pace.
Alejandro Castillo
Yes, you can pay your team bonuses for earning Google reviews; what you cannot do is incentivize the customer. How to design a fair plan, which models work and which guardrails stop gaming.
Alejandro Castillo
Excel, Birdeye and Atribuya do not compete for the same job. What each one solves, where it falls short and which you need to attribute reviews to your sales team.
Alejandro Castillo
What is prohibited when asking for Google reviews, what you can do, and how to get them without risking Google removing them or penalizing your listing.
Alejandro Castillo
How to build a sales rep review ranking that motivates the team instead of dividing it: what to measure, five rules and the mistake that turns it into a battlefield.
Alejandro Castillo
How to get more Google reviews through your sales team, ask at the right moment without being pushy or breaking the policies, and know who brought each one.
Alejandro Castillo
Businesses with a sales team lose track of who earns each Google review. Here's how to attribute every rating to the right rep, without asking the customer.
Alejandro Castillo
